The Temple of The Presence®
 
 
The Temple of The Presence®

www.templeofthepresence.org

Reception Problems and Suggestions

Page being updated for Adobe Flash Player...

In February of 2010, Helicon Broadcasting began broadcasting all live events using Adobe Flash Player technology. This has resulted in higher quality video, and should result in even greater compatibility with users, since the Flash Player is already installed in almost all computers on the internet. In March of 2010, Helicon Broadcasting began offering replays and Perpetual Voice broadcasts through the Flash player as well.

In general, transmission may drop out during a broadcast event. There remain times when we experience technical difficulty. When you are unable to connect at all during a broadcast, it could be a problem at our end. In this case, we would be working on solving the problem, and may post text messages in the area just below the player area. Issues can take up to a half-hour to fix. Your patience during this time is appreciated.

More information will be posted here for troubleshooting tips for the Flash player when ready.

You can download or upgrade the Adobe Flash Player for free here.

 
Windows Media Player

The Temple web site still features numerous links among its content pages to play pre-recorded audio files. These still require Windows Media Player. To listen to these recordings, you will need Windows Media Player installed on your computer. To download Windows Media Player, click on this link to go to the Microsoft Windows Media Player download page.

Get Windows Media Player

As with all programs and plug-ins, Windows Media Player and/or web browsers can freeze or crash your computer. This should not happen on a regular basis. When using a demanding application, like a streaming player, try not to have other programs running that might be using system resources. Sometimes reloading Windows Media Player can fix corruption caused by Windows. It may help to use a recent version of Windows Media Player. If it seems that Windows Media Player is causing continual problems, you may visit the Windows Media Player support page.

Also, be sure that under Tools / Options / Player: Automatic Updates, you have checked "Download codecs automatically"

On rare occasions, the problem may be at your end. Here are a few suggestions on things to try on a PC running Microsoft Windows. We suggest that you check the telephone line/modem connections on your computer. Sometimes using a different telephone jack and a wire with good connectors can make a significant difference. If you experience buffering or net congestion, sometimes by just clicking the stop button on Windows Media Player and then clicking the start button, you can reconnect in a different way that may be better. Then make your attunement and ask Archangel Michael for assistance.

It is also very important to perform regular maintenance on your computer. This includes a thorough "ScanDisk" with the "automatically fix errors" box checked, and "Disk Defragmenter" with the same option checked (both of these are available via: Start > Programs > Accessories > System Tools > ScanDisk or Disk Defragmenter). After performing this maintenance (which may take a few hours), restart your computer for best performance.

  E-Mail about the Broadcast 

Why We Provide Multiple Links to the Broadcasts

We provide multiple links to our broadcasts so that you can choose the data rate that gives you the best quality sound under your reception conditions. There is no difference in content in the links, only different data rates. Start by listening to the Low Speed connection. If that operates well without problems, then try a faster connection. The ideal is to use the fastest connection that gives you a reliable connection without pauses (called "buffering").

How to Increase the Volume and
How to Avoid Hearing White Noise or "Hiss"

If you double click the speaker icon at the bottom right of the screen, the Play Control dialog box will open. Next, start Windows Media Player on a music broadcast so you can hear what the controls do. Two of the controls will change the volume. The far left slider control called Play Control will be the main volume control for listening to Windows Media Player. The Mute all check box should be cleared (unchecked). Move the Play Control slider all the way to top.

One of the remaining sliders will be labeled Wave/Direct Source. Adjust this slider so that the moving bar volume indicator next to the Play Control slider turns light green. Then adjust the horizontal slider next to the speaker icon on the Windows Media Player. This should allow ample volume to your external amplifier and speakers. The external amplifier volume that controls the speakers should need to be no higher than the 12 o'clock position.

In most cases, this will solve the problem. If you still hear hiss or white noise, then make sure that all the other sliders (except the two just mentioned) have a check in the Mute check box. This will shut off extraneous input. This is a last resort, since you most likely will have to uncheck the boxes you just checked in this step in order to use the other audio functions on your PC.

 

 

 
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Easter 2010

Wednesday March 31 - Sunday April 4, 2010

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Monday April 5 - Sunday April 11, 2010

HELICON BROADCASTING

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Recent Replays available for a limited time

Broadcast Schedules for live and replay streams

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